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MY CART

Privacy policy
The purpose of this privacy policy is to provide clear explanations about:

  • Who collects and processes your personal data,

  • What personal data is collected,

  • Why we collect it,

  • How we use it, and

  • What rights you have regarding your data.

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Who collects and processes personal data?

Personal data on the website www.cejtec.com is collected and processed by:

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ELEKTROINSTALACIJE VALTER CEJ S.P.
Ledine 113

5000 Nova Gorica

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For the execution of certain procedures necessary for the operation of the online store, we may share certain data with partner companies, such as for order delivery.

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What personal data do we collect?
1. Data for delivery and invoice issuance:

  • Name and surname

  • Delivery address

This data is necessary for order processing, invoice issuance, and maintaining business and financial records. Due to legal obligations, we store it indefinitely and cannot delete it upon user request.

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2. Contact details:

  • Email address

  • Phone number

We use contact details to inform you about order status and for marketing purposes. We collect them during registration, order placement, or newsletter subscription. We store them indefinitely, but you may request their deletion.

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3. Data on past orders:

  • List of purchased products and selected payment method

  • Data on canceled orders and returns

This data allows us to provide faster support for returns, exchanges, or warranty claims. We store it indefinitely, but you may request its deletion.

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Why do we collect personal data?

We collect your personal data for the following reasons:

  • Compliance with legal obligations (e.g., maintaining accounting records).

  • Ensuring the operation of the online store (e.g., login, order processing).

  • Execution of sales and after-sales services (delivery, complaints, returns).

  • Business analysis (sales statistics, product popularity).

  • Promotional purposes (emails, special offers).

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Who has access to your personal data?

  • Delivery services: name, surname, delivery address, phone number.

  • Accounting services: name, surname, delivery address, list of purchased products.

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Your rights regarding personal data

You have the right to:

  • Request access to your personal data and its transfer,

  • Request the deletion of your personal data.

In certain cases, we may retain your personal data even if you request its deletion, but only if required for legal claims or compliance with the law.

To access or delete your personal data, contact us:

  • Email: info@cejtec.com

  • Mail: ELEKTROINSTALACIJE VALTER CEJ S.P., Ledine 113, 5000 Nova Gorica

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